Delivery Information

How much do you charge for delivery?
Delivery charge for 1 – 4 pack orders is £79.00 + VAT per pack.
Delivery charge for orders of 5 packs or more is charged £295.00 + VAT per order.
 
What sort of vehicle will my order be delivered on?

Our hauliers’ fleet varies from tail lift lorries to large arctic heavy good vehicles, therefore road access and weight limits need to be considered. It is important that delivery address can be accessed by a 10-26 tonne lorry.

Orders of 4 packs or less are delivered on a tail lift lorry and offloaded using a manual pump truck, kerbside delivery.

Orders of 5 packs or more will usually be delivered on a crane off-load vehicle unless particularly difficult to access. Please see exclusions below in “where do you deliver” section.

WILL YOU DELIVER MY BRICKS EXACTLY WHERE I NEED THEM?

All products delivered by Building Materials Wholesale will be delivered to kerb side. Once the driver is at the delivery address, he will let the customer know if it is physically possible to move bricks elsewhere i.e. onto the drive way, around the back etc. If it is physically impossible to leave them exactly where you want them, they will be unloaded at the nearest access point by the kerb outside the delivery address. Please note, to unload and move bricks around on a pump truck, concrete road surface is required, pump truck CAN NOT be used on soil, grass and gravel roads.

An exception is the use of vehicle mounted crane, customer is required to provide all necessary labour, equipment and space required to unload materials.

The customer is responsible for ensuring adequate access for the delivery and must advise of any restrictions which may result in an unsuccessful delivery. An additional haulage charge will be applied and payable by the customer if the delivery cannot be completed due to accessibility and lack of space and your items have to be redelivered or diverted to a different address.

WHERE DO YOU DELIVER?

We can deliver to all areas highlighted in “Green” colour in the map below. We cover most parts of the country, except islands.

Please note, crane offload delivery cannot be guaranteed to Cornwall as a standard 3-5 working day free service. It depends on hauliers availability to go to Cornwall and may take few days longer. If a crane mounted lorry is not available for longer period of time, another vehicle type will be organised or if a crane lorry is necessary it can be sourced from elsewhere but will incur additional transport cost.

Crane offload delivery cannot be offered to customers based in Scotland, as a standard free service. Another vehicle type will be organised which will be either a flatbed lorry or a tail lift lorry or if a crane lorry is necessary it can be sourced from a 3rd party haulier but will incur additional transportation cost.

 
WHEN CAN I EXPECT MY ORDER TO BE DELIVERED?

Order lead times depend on purchased products, their availability, amount required and delivery location. It varies between 2 to 7 working days, but most often it takes 3-5 working days. Once the order has been placed, a member of staff will then be in contact to confirm a delivery date.

We advise that customers wait for their goods to be delivered before arranging work to be undertaken. Building Materials Wholesale may not be held liable for any failure to deliver by any stated time or date or any consequential loss resulting from late delivery.

Cut Off Time and Working Days Explained

Deliveries are made on working days only. Monday, Tuesday, Wednesday, Thursday and Friday are classed as working days with the exception of public and bank holidays. All orders placed on Saturday and Sunday will be processed on Monday.

Our order processing cut off time is 11 am i.e. if order is placed on Monday at 2pm for 3-5 working days delivery, the order most likely will arrive between Thursday the same week and Monday the following week.